Telephone number to check FGTS: what is it?

Having a phone number to check your FGTS is very useful.

This is because, consulting using this method is very simple and straightforward, as you would only need the NIS number.

But does this resource exist? If so, how many are available?

Throughout this material, we will answer this question, in addition to explaining other points about the FGTS consultation.

So, if what you need is to check your balance easily, be sure to check out the content! 

What is FGTS? What is the phone number to check FGTS?

Before we talk about the phone number to check FGTS, let's briefly explain the benefit.

This is because understanding what the FGTS is can help us understand how to consult it.

The FGTS or Severance Indemnity Fund is a benefit granted to workers with a formal employment contract.

In this case, the employing company deposits the equivalent of 8% of the employee's gross salary into the FGTS account each month.

This way, this amount is reserved, so that the employee has the possibility of withdrawing it if or when he needs to leave the company.

The idea is that the worker can count on support during the dismissal process.

Thus, all the years dedicated to work yield an account with guaranteed balances.

But, be careful: this amount can only be withdrawn if the dismissal is by the company and without just cause.

This means that if you resign, or if your resignation is for just cause, the balance cannot be withdrawn.

This way, the amount is restricted and is now called an “inactive account”.

It is worth mentioning that the FGTS is managed by Caixa Econômica Federal, therefore, any type of consultation must be carried out by the institution.

Is there a phone number to check FGTS? 

Throughout the previous topic, we were able to understand what the FGTS is.

Furthermore, we also saw that the company responsible for managing the FGTS is Caixa.

Therefore, to check your balance you will have to use the resources provided by the bank.

One of these resources is the telephone number to consult FGTS.

This is 0800 726 0207 and was created especially for queries of this type.

This way, the worker can access their information easily.

This is because, to obtain your information, you just need to have your NIS at hand and provide it during the call.

With this information, you will be able to pull up your data and check some items, such as:

• Balance in active account;
• Balance in inactive accounts.

It is worth mentioning that the call is free, and the number is valid throughout the national territory.

In addition to the phone number to check FGTS, see other options

The telephone number to check FGTS is certainly a very interesting resource.

This is because, through it, you can find out your information with a simple and free call.

However, it is important to note that this is not the only resource available for consulting your FGTS.

And, for those who want more complete information, the telephone may not even be the best option.

This is because we have other channels that allow us to consult and give us access to other items, in addition to the balance.

We'll see below what these channels are and how you can access each of them.

FGTS Application

The FGTS application is currently considered the most practical means of consultation.

This is because the application was entirely designed to make the worker's life easier, so it contains all the necessary information.

Through the app, you can access a detailed statement of your FGTS accounts, whether active or inactive.

In addition, it is also possible to clarify doubts and make requests and subscriptions.

Using the app is very simple, as you just need to download it from your app store.

With the application installed, the next step will be to create a login.

Create your login using your CPF, and when finished, all your information will appear. 

This is a simpler alternative for those who want to go beyond the phone number to check FGTS.

FGTS Statement from Caixa Econômica Federal

The Caixa Econômica Federal FGTS Statement is considered the oldest way to check the benefit.

This is because, when there was no telephone number to check FGTS or the application, this was the only resource available.

But, if you're looking for a clear and efficient method, or even if you couldn't get the information through any other means, the extract can help you.

To get it, just go to a Caixa Econômica Federal branch and request it.

Through the statement you will be able to consult all the information in detail.

The interesting thing about this option is that the statement will also serve as proof for resolving any problem related to the FGTS.

How can I withdraw and use my FGTS?

Once we have learned about the available methods for checking your FGTS, we can talk about withdrawing it.

As we already mentioned, to be able to withdraw your FGTS in a regular manner, you must have been dismissed without just cause.

This means that the full FGTS balance can only be withdrawn after dismissal.

However, there is a resource for those who need an advance called anniversary withdrawal.

In this modality, the worker is granted the right to withdraw 30% from the FGTS account balance.

This right is annual, and occurs in the month of the worker's birthday.

So, it is clear that you have two possibilities to withdraw your FGTS:

• In full: after dismissal without just cause;
• Partially: by joining the anniversary withdrawal.

For those who wish to withdraw after dismissal, it is necessary to wait for the registration to be canceled in the work card.

After dismissal, the company must release your withdrawal.

Once released, the balance will be available for withdrawal from your FGTS account.

Through the application you can indicate an account to transfer to.

Or, if you prefer, you can go to a Caixa branch and request a withdrawal.

See how simple it is to use the phone number to check your FGTS and withdraw your money?

My FGTS account is empty: what should I do? Why does this happen?

Finally, we're going to help you with an uncomfortable situation, which unfortunately can happen to anyone.

The situation in question concerns the situation in which the worker uses the telephone number to check FGTS and discovers that his account is empty.

And, if he is working with registration, why is the account zero?

To begin with, we must say that this situation can occur for 2 main reasons:

Divergence of information

In this situation, the company is depositing, but due to discrepancies in the information in the FGTS account, the amount is being returned.

Or, it may also be the case that there is more than one FGTS account, which ends up preventing the balance from being checked.

In this case, you must go to a Caixa branch to request regularization of your account.

This way, the balance will be regularized, and your queries can be made! 

Absence of deposit 

The second possible situation occurs when the contracting company fails to make FGTS deposits.

It is worth mentioning that this situation is illegal, since the company is obliged to make the deposit monthly or, at most, quarterly.

So, if you've already made your inquiry and verified that your account is in order, but the balance still doesn't appear, you'll need to contact your company's HR department.

Ask about the reasons for the lack of deposit, and inform them about the mandatory payment.

This way, you will have the chance to resolve this issue and check your FGTS easily!