Duplicate Light by CPF – Where to get it and how to pay

Obtaining a duplicate Light bill using your CPF (Brazilian taxpayer ID) makes everything easier. Whether it's due to a late payment, a mistake made when issuing the first bill, or whatever the reason, a duplicate is your right.

So, to find out how to get your 2nd life from Light, continue reading until the end.

Below is a guide to the topics you will find here:

1. How to issue your second copy
2. Where to request your duplicate
3. Issuance of a second copy by the Virtual Light Agency
4. Issuing a duplicate via WhatsApp
5. How to pay for your second copy

How to issue a duplicate Light copy using your CPF

First of all, it is very necessary to comment on how to issue a duplicate Light card using your CPF. 

So, if you're a Light customer and for some reason need another copy of your energy bill, issuing one isn't slow, nor is it complicated. This process will allow you to access a new barcode for your new invoice.

You'll find different ways to request a second life for your Light account. There, you can check the barcode for your outstanding account, as mentioned in the paragraph above.

However, the documents you will need to do this are limited to your CPF – in this case, the CPF of the account holder for whom you wish to obtain a duplicate.

Where to request your second copy of Light using your CPF

Regarding where to request your second Light bill using your CPF, you will find more than one location option; however, there are two in particular that are more reliable and 'direct', if you can say that when talking about apps and the internet.

Therefore, these two “methods” in particular are the Light Virtual Agency and the Light Virtual Assistant via WhatsApp (the famous zap zap in society).

The first is the default option; you'll receive your barcode and access other account information. However, the second connects you to a virtual assistant who, following a script, can provide you with various information.

Below, you will find a step-by-step guide to requesting a duplicate Light bill using your CPF using the two options mentioned above.

Issue a duplicate Light copy using your CPF with the Light Virtual Agency

To issue your duplicate Light bill using your CPF, your best and most reliable option is the Light Virtual Agency. There, you'll be able to access a duplicate copy of your bill, as well as several other services.

Therefore, follow these steps:

1. Access the portal Light Virtual Agency and click Login. If you don't have a password or a registered account, log in through your social networks or create an account by clicking "Don't have a password yet? Click Here";
2. Now you will need to enter your CPF and customer code to create your new password and register on the Light Virtual Agency portal;
3. Once you've completed your registration, access “Virtual Agency Login” to connect to your account;
4. Go to the services tab and select the “Second Copy of Bill” option;
5. Select Download after selecting the desired installation to issue your second copy of your energy bill. 

After that, just download your new invoice and pay, using a reader on your cell phone, using the barcode or going to an ATM with a reader.

Issue a second copy of Light via WhatsApp

To issue a duplicate Light bill using your CPF, you must also use WhatsApp. To do so, contact us at (21) 99981-6059.

Therefore, follow the steps below to make your request:

1. Contact the Light virtual assistant by sending a message to the number indicated above;
2. You'll receive a message from the virtual assistant, "Lia." She'll tell you about the services you'll have access to and ask you which one you want. So, type "Second Account Life" to continue the service;
3. Now you'll need to enter your CPF/CNPJ or, if you prefer, the customer code. By doing so, you'll be requesting your second life – you'll receive your service protocol at that time;
4. Once this is done, you will receive a barcode in full, which you can use to make your payment, and also a second copy in PDF format for download.

The payment method is basically the same, with the barcode in numbers or printing your second copy, you can make the payment quickly and easily using the method you usually do.

How do I pay for a duplicate?

Now that you've managed to issue your second Light Life card using your CPF quickly and easily, and now you want to pay for it? It's very simple and offers a wide range of payment options. It's perfect for resolving your outstanding debts in the best possible way.

Therefore, you can make payment using the following methods:

• Internet Banking
• Digital Banks – or financial institutions that offer similar services
• With your credit card
• Through PIX;
• At lottery shops or branches of your bank
• In commercial establishments that act as banking correspondents

There are also other ways, but in general, these are the main ones and the ones you will have the easiest access to.

Conclusion

In short, requesting a duplicate Light bill using your CPF won't take long or require much effort. It's very simple, and you'll quickly have access to what you need to resolve your outstanding issues.