Denied emergency aid can be challenged
Those who were denied emergency aid now have two options:
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- Place a new order;
- Dispute the response you received.
Therefore, these two options are made through the benefit app or website.
Therefore, a new request can be made by a citizen who received a response stating that the data is incorrect, and in this case, it would be necessary to make a correction.
In turn, the objection can be made when the citizen does not agree with the response they received, but it can only be made once.
Furthermore, when the applicant disagrees with the reasons for the denied emergency aid, he or she automatically “signs” a virtual term that takes responsibility for the new information provided, stating that it was fraudulent or false.
"It's not the citizen who will provide the reason for the rejection or the objection. The reasons are provided by Dataprev and the Ministry of Citizenship after cross-referencing all databases during data analysis," says Tatiana Thomé, Vice President of Government.
Therefore, when contesting, it will be necessary to fill out a new registration, whereas in the new request, it is only necessary to provide the data correctly.
Denied emergency aid – Reasons that allow a dispute or request
Worker has an employment relationship
If the request was denied for this reason, it may be that the former employer did not terminate the employment relationship in the federal systems.
So, it will be necessary to look for the former boss for this discharge or access the website Gov.br and place the order if the company has closed.
Death of a family member
If the job at the time of the order informs the name of someone who has already died, the system reports the error.
However, due to a failure, the system may report the death, so it is necessary to contact the Federal Revenue Service to cross-reference the registration data.
Receive some benefit
With the exception of Bolsa Família, the worker cannot be receiving any other federal benefit.
If this is the error, you must contact the INSS by calling 135 or accessing the website. My INSS.
Monthly income exceeding three minimum wages or half a minimum wage per person
If the income is below R$ 522.50 per person or R$ 3,135.00 for the family as a whole, it is possible to contest the request for denial of emergency aid.
How to contest denied emergency aid?
You must access the emergency aid website or app and then click on “make a new request”.
The program will then ask: "Do you really want to contest the reason for the aid denial?" Then, just click continue.
Once this is done, a declaration of veracity of the information sent will appear on the screen, select it and go to “continue”.
Once this is done, the next message is that the dispute is under analysis.
Therefore, go to “I understand” and continue tracking your request through the aid website or app.
